TRUST CENTER
Clear controls for AI that works with customer conversations.
Trust starts with explicit boundaries: what data enters the system, who can access it, which actions AI may take, and when a person must step in.
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Our operating principles
Make important controls visible and understandable.
Human review for sensitive decisions
Traceable ownership and activity
How trust is maintained
Define, restrict, observe, and improve.
- 01
Define
Document approved knowledge, roles, permissions, and escalation conditions.
- 02
Restrict
Limit access and AI actions to the work each role and workflow requires.
- 03
Observe
Keep conversation, action, and ownership context available for review.
- 04
Improve
Review failures and edge cases, then update the underlying rule or process.
Trust controls
The areas every customer should be able to evaluate.
Data handling
01Role-based access
02AI action limits
03Human escalation
04Vendor transparency
05Incident readiness
06OPERATIONAL CONTROL
No certification theater. Publish what can be verified.
This center describes Spacebrain's operating approach and will be expanded with validated policies, subprocessors, service information, and contractual resources as they are formally available.
- No invented compliance claims
- No autonomous professional advice
- No hidden customer-facing impersonation
- No sensitive action without an explicit workflow
Frequently Asked Questions
Trust center questions
Clear answers about Spacebrain, setup, and what to expect.
Does Spacebrain replace professional judgment?
No. Sensitive medical, legal, financial, employment, and other professional decisions require qualified human review.
Can AI actions be limited?
Yes. Workflows should define permitted actions, required information, and conditions that trigger a handoff.
Where can customers request security information?
Contact [email protected] for current security, privacy, and vendor documentation.
Will this page list subprocessors and policies?
Yes. Only validated, current documents should be published here; this page is the foundation for that disclosure.
SPACEBRAIN
Need to evaluate Spacebrain for your organization?
Send your security, privacy, procurement, or responsible-AI questions to the Spacebrain team for a documented response.
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