An answer is only as useful as its source.
Give your team and AI a shared place for approved guidance. Keep common questions, service details and handoff rules clear as the business changes.
Platform/AI Knowledge Hub
Give your AI something reliable to go on.
Give AI workflows approved business knowledge. Use it in customer email drafts and check the source before sending.
Spacebrain AI Knowledge Hub
Spacebrain AI Knowledge Hub stores approved business information and guidance for connected tools. Add services, FAQs, policies, qualification criteria, booking rules, and handoff instructions so replies and lead workflows start from the right context. Separate knowledge can be maintained for different clients or teams.
Give the follow-up material you have approved.
Choose the customer-facing passage once, with an owner and an expiry date. Your team can find it where they prepare the next email.
Approve it for sales use
Uploading a document does not approve it for sales. Review the exact excerpt and optional HTTPS website link you want the team to use.
Explore the workflowBring it into a draft
Pick eligible material while preparing a native email draft. Review the passage and its source, then insert or remove it.
Explore the workflowKeep approval current
Expiry, source edits, status changes and deletion can make material unavailable. Eligibility is checked again before the email is sent.
Explore the workflowHOW IT WORKS
How it works
- 01
Capture
Add the service details, FAQs, policies, and approved language your team wants every lead to receive.
- 02
Organize
Separate the context by service, location, campaign, client, offer, or lead stage.
- 03
Guide
Use the knowledge to inform replies, qualification, booking, follow-up, tasks, and human handoffs.
- 04
Improve
Review real questions, add what is missing, and keep the source current as the business changes.
Better context for the next reply.
Services and offers
Give Spacebrain the approved details it needs to answer common service, offer, and pricing questions.
Policies and availability
Keep hours, availability, booking policies, and escalation rules ready for the right response.
Locations and teams
Give each location or team the details, local rules, and booking context that apply to its leads.
Qualification and handoff rules
Set what makes a lead qualified, what to ask next, and exactly when a team member should step in.
Campaign context
Keep offer details, lead magnets, event context, and campaign-specific questions connected to the response.
Client knowledge bases
Give every client a separate source of truth while keeping delivery inside the same Spacebrain system.
Your business tools.One subscription.
Questions & answers
Practical answers for planning the work.
What belongs in an AI Knowledge Hub?
Service details, FAQs, policies, locations, qualification criteria, booking rules, and approved sales context.
Does it guide lead replies and booking?
Yes. Use it to make replies, qualification, booking, follow-up, and handoffs begin with the right context.
Can agencies separate client knowledge?
Yes. Create separate knowledge for each client, location, team, service, offer, or campaign.
Do we need another knowledge or CRM tool?
No. Spacebrain keeps the knowledge, lead records, conversations, and next steps connected in one built-in CRM workflow.