Keep your services, policies and approved guidance available to AI workflows. Give answers a business source and make the handoff rules clear.
Ask for project type and postcode before booking.
Confirm the customer is inside the service area.
Route unusual requests to the team.
Approved information gives the answer its foundation.
Spacebrain AI Knowledge Hub stores approved business information and guidance for connected tools. Add services, FAQs, policies, qualification criteria, booking rules, and handoff instructions so replies and lead workflows start from the right context. Separate knowledge can be maintained for different clients or teams.
Give every AI agent the right context.
Search services, policies, offers, and FAQs before a lead gets a different answer.
Set the questions, guardrails, and escalation moments that keep every lead flow consistent.
Keep every connected lead flow current when pricing, availability, or policy changes.
Approved information gives the answer its foundation. Here is a practical starting point for your setup.
Add the service details, FAQs, policies, and approved language your team wants every lead to receive.
Separate the context by service, location, campaign, client, offer, or lead stage.
Use the knowledge to inform replies, qualification, booking, follow-up, tasks, and human handoffs.
Review real questions, add what is missing, and keep the source current as the business changes.
Explore six tools to use alongside AI Knowledge Hub.
Give Spacebrain the approved details it needs to answer common service, offer, and pricing questions.
Keep hours, availability, booking policies, and escalation rules ready for the right response.
Give each location or team the details, local rules, and booking context that apply to its leads.
Set what makes a lead qualified, what to ask next, and exactly when a team member should step in.
Keep offer details, lead magnets, event context, and campaign-specific questions connected to the response.
Give every client a separate source of truth while keeping delivery inside the same Spacebrain system.
What should we ask before booking an estimate? Start by following these steps: organize the approved sources; find the relevant guidance; use it in the next interaction. Approved information gives the answer its foundation.
Service details, FAQs, policies, locations, qualification criteria, booking rules, and approved sales context.
Yes. Use it to make replies, qualification, booking, follow-up, and handoffs begin with the right context.
Yes. Create separate knowledge for each client, location, team, service, offer, or campaign.
No. Spacebrain keeps the knowledge, lead records, conversations, and next steps connected in one built-in CRM workflow.