Resources Trust Center
Trust Center
Trust starts with explicit boundaries: what data enters the system, who can access it, which actions AI may take, and when a person must step in.
Request documentationOur operating principles
Make important controls visible and understandable.
Human review for sensitive decisions
Traceable ownership and activity
How trust is maintained
Define, restrict, observe, and improve.
- 01
Define
Document approved knowledge, roles, permissions, and escalation conditions.
- 02
Restrict
Limit access and AI actions to the work each role and workflow requires.
- 03
Observe
Keep conversation, action, and ownership context available for review.
- 04
Improve
Review failures and edge cases, then update the underlying rule or process.
Trust controls
The areas every customer should be able to evaluate.
Data handling
Role-based access
AI action limits
Human escalation
Vendor transparency
Incident readiness
Frequently asked questions
Trust center questions
Clear answers about Spacebrain, setup, and what to expect.
Does Spacebrain replace professional judgment?
No. Sensitive medical, legal, financial, employment, and other professional decisions require qualified human review.
Can AI actions be limited?
Yes. Workflows should define permitted actions, required information, and conditions that trigger a handoff.
Where can customers request security information?
Contact [email protected] for current security, privacy, and vendor documentation.
Where can I find policies and service-provider information?
Use the Privacy Policy, Terms and Conditions, and Service providers links above. Contact the team for the current subprocessor list and any additional documents required for your review.