Send the right email at the right moment

Email Automations

Make every lead’s next email deliberate.

Build triggered email journeys for new leads, bookings, replies, and follow-up while keeping every contact, owner, and next step connected.

Start for freeSee the workflow
01

Trigger from behavior

Send based on lead activity, stage, booking, reply, or timing.

02

Personalize with context

Use the details already stored on the lead record.

03

Stop when the goal is met

Change the journey when someone replies, books, or converts.

CONNECTED EMAIL AUTOMATION

Email works better when the workflow knows what happened next.

Spacebrain connects email triggers, lead context, replies, ownership, and conversion outcomes.

Trigger relevant journeys

Start and branch email workflows from the events and lead states that matter.

Use real lead context

Personalize messages with captured details, conversation history, and ownership.

Respond to outcomes

Pause, reroute, assign, or continue based on opens, replies, bookings, and stage changes.

HOW IT WORKS

From trigger to measurable next step.

Build a journey that adapts to what each lead does instead of sending the same sequence forever.

  1. 01

    Trigger

    Choose the event or lead condition that begins the journey.

  2. 02

    Personalize

    Build the message from the context available on the lead.

  3. 03

    Branch

    Change timing and content based on behavior or qualification.

  4. 04

    Advance

    Update the CRM and move the lead toward the next outcome.

JOURNEYS THAT KEEP MOVING

Automate email around the moments your team already manages.

New lead follow-up

Acknowledge the inquiry and guide the lead toward a reply or booking.

Appointment journeys

Send confirmations, preparation details, reminders, and follow-up.

Proposal follow-up

Respond to proposal activity with relevant timing and ownership.

Re-engagement

Reconnect with eligible leads using controlled, context-aware sequences.

ONE LEAD SYSTEM

Email automation should share the customer timeline.

Spacebrain keeps campaign activity, direct replies, CRM stages, tasks, bookings, and ownership connected instead of splitting the journey between separate tools.

  • ✓Behavior-based triggers
  • ✓CRM-backed personalization
  • ✓Reply-aware journeys
  • ✓Connected conversion reporting

Frequently Asked Questions

Email Automations, explained.

Clear answers about setup, workflow, and using Spacebrain.

What can start an email workflow?

Configured triggers can include new leads, form activity, stage changes, bookings, replies, timing rules, and other connected events.

Can emails use CRM information?

Yes. Use the contact, ownership, service, source, and other available lead details to shape the message.

Can a workflow stop after a reply or booking?

Yes. Branch or stop journeys when the goal is met, then trigger the appropriate next action.

Can I build different journeys for different leads?

Yes. Use rules and branches to create different paths by source, service, qualification, behavior, or stage.

Are replies connected to the lead?

Yes. Replies can stay on the shared lead timeline and notify or assign the right person.

RELEVANT FOLLOW-UP, BUILT IN

Give every lead a more intentional email journey.

Trigger relevant messages, adapt to behavior, and keep the next action connected to the CRM.

Start for free