Send an automatic text when your team cannot answer a call. Capture the caller’s reply and connect the conversation to its CRM record and owner.
The caller’s reply and next step stay with the lead.
Spacebrain Missed Call Text Back starts a configured SMS workflow after an eligible missed call. The reply can ask what the caller needs and continue into qualification, booking, or a human handoff. Messages and the next action stay connected to the lead record.
Give the caller a way to explain what they need while your team is busy. Use a relevant response and a clear path to booking or human follow-up.
Update the CRM, notify an owner, and trigger the next configured action automatically.
Spacebrain turns the missed-call event into a timely, trackable conversation with clear ownership.
Send a branded response based on the number, location, service, or campaign that received the call.
Ask the questions your team needs before booking, estimating, or taking over.
Update the CRM, notify an owner, and trigger the next configured action automatically.
The caller’s reply and next step stay with the lead. Here is a practical starting point for your setup.
Spacebrain detects that an inbound call was not answered.
A relevant text message goes out within seconds.
The caller replies with the reason for reaching out.
The lead is booked, assigned, or moved into follow-up.
Explore six tools to use alongside Missed Call Text Back.
Acknowledge callers when the office is closed and collect what they need.
Cover calls your staff cannot answer while helping someone else.
Keep paid and local-search callers from disappearing after one attempt.
Send each reply to the right location, team, or service line.
Avery called while the team was with another customer. Start by following these steps: detect the missed call; send the configured text; record and route the reply. The caller’s reply and next step stay with the lead.
The workflow can send a response within seconds after an eligible missed call is detected.
Yes. Configure the wording, sender, operating rules, and next questions for your brand and use case.
Their reply stays connected to the lead record and can trigger qualification, booking, assignment, or a human handoff.
Yes. Route by number, location, campaign, service, or other context available to the workflow.
Yes. Your team can see the conversation context and continue from the same connected record.
